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Website Compass Magazine
Was Developed for Two Reasons...
Reason 1:
To Reduce Phone Calls to Help Desk Areas
Research shows that a large (and growing) percentage of Internet
Service Providers' overhead is attributed to the costs associated
with their Help Desk Areas. Information provided within Website
Compass magazine educates Internet users in a variety of Web-related
areas, thus reducing the number of phone calls to participating
ISP Help Desks.
Reason 2:
To Reduce the Customer Churn Rate
One of the highest costs of doing business as an ISP is in the
area of new customer acquisition. Studies show that it can be five
to ten times more expensive to obtain a new customer as it is to
service a current user. ISPs who distribute Website Compass
magazines to their customers provide added value to their users
... and thus the extra incentive needed to remain with their current
Internet provider.
Benefits to Businesses
Distributing
Website Compass Magazine to Their Users
It's Cheap!
You simply request the quantity you'd like
to give out to your existing and/or new customers on a quarterly
basis. Investing less than $1 per customer each quarter for Website
Compass magazine . . . it's a smart marketing tool for ISPs!
Reduce the Number of Calls to Your Help
Desk
The editorial content within each edition of
Website Compass magazine helps reduce the number of calls
to your Help Desk. Lower your Help Desk overhead by distributing
Website Compass magazine.
Research Results Show Customers Want Website
Compass
Research shows that 9 out of 10 Internet users
would choose an ISP who provided Website Compass magazine
as a part of their Internet package over an ISP who did not provide
the magazine.
Reduce Your Churn Rate
Studies indicate that it is five to ten times
more expensive to obtain a new customer than it is to retain a current
customer. New and existing customers will appreciate you providing
them with a helpful resource tool. This added benefit you provide
to your users will help you retain your customer base . . . thus
increasing profits to your bottom line.
Customizable Covers
Customization options are available to participating ISPs. Brand
the magazine with your company's logo on the front cover. You can
also inexpensively customize additional covers with your own promotions,
etc.
Bulk Mailing Services Available
Website Compass magazines can be bulk mailed directly to your customers
saving you time and money It's a turn-key program!
A Printed Magazine and a Customized Online
Versions
In addition to the printed magazine, a customized online version,
branded specifically for your company, is made available via your
home page. This link provides additional answers to frequently asked
questions, in-depth explanations on web-related topics, an Interactive
Tutorial for new Internet users, and more!
New User Information Source
The more quickly your new customers understand
the basics of the Internet, the faster they'll see the benefits
of the Internet . . . and you as their ISP. Website Compass
magazine educates and directs customers to sites that benefit them
. . . immediately!
New Magazine Are Provided Quarterly
Every three months you'll receive a supply
of Website Compass magazines containing fresh editorial as
well as the updated online version of Website Compass.
Each Edition of Website Compass Magazine
Contains:
Step-by-step tutorial on e-mail usage
"Answers to Frequently Asked Questions" section
Glossary of Internet Terms - Step-by-step tutorial on browser
usage
"Beginner Basics" section for Internet users who are brand
new to the Internet (NEW!)
"Popular Websites of the Season" section
Testimonials of Internet users -- how they use the Internet
and why they love it!
And more ...
Order Website Compass
Magazines for Your Customers Today!
For more information on how you can receive
copies of Website Compass Magazine for distribution to your
subscribers, call us at 1-888-384-2859 or e-mail today...
shanep@cornerstonenow.com
Call, E-mail or Fax Us for More Information:
1-888-384-2859
info@cornerstonenow.com
FAX: 970-203-9716
Office Hours: 8 am - 5 pm (Mountain Standard Time)
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